1. Are you a factory or a trading company?
We have our own factory, mainly producing forestry machinery and waste wood recycling equipment. "market our own products" reduces the cost of intermediate links. OEM available.
2.Can i buy a sample?
Yes, welcome to order sample. However, you need to pay for the sample and we'll return it to you after receiving your batch order in the future.
3. How to control quality and guarantee delivery?
We have passed the lSO9001, ensure high quality and efficient management. Products are 100% tested before delivery. You can place an order on ******, and the platform will provide you with supervision and quarantee. lf the seller does not ship in time, customer can apply for a refund through the Ali platform to avoid losses.
4. How to warranty products?
The warranty period of the machine is one year. During this period, we will send you the replacement of the damaged parts (non-artificial). After the warranty period expires, it will enter the paid service period. We only charges costs and transportation fees. We also supports training inEnglish, Russian, and Spanish.
5.What are the benefits of becoming a dealer?
If you have strength and willingness to become our dealer, we will not only adjust the price. Secondly, we can provide you with customized machines based on the needs of the buyer's market. More importantly, we will send professional engineers to quide you on the spot to make you the person who understands the machine best.